Frequently Asked Questions

1. Is a secure website?


Yes, we are a secure website and offer the best in Internet security and secure payment capabilities. We accept payment through the top online payment companies: Braintree and PayPal. is also SSL secured with Comodo.

SSL is standard security protocol which establishes encrypted links between a web server and a browser, thereby ensuring that all communication that happens between a web server and browser(s) remains encrypted and hence private. It is an industry standard that is used by millions of websites worldwide to protect all communication and data that’s transmitted online through the websites.

Comodo SSL provides’s customers the highest security levels. Comodo’s root certificates are embedded in all major browsers and devices and are trusted by 99.9% of the Internet population.

2. What is your refund policy?


You may return your product back to us within 30 days of delivery, if you are not satisfied.

Please read more details here:  Refund Policy.

3. Who is


We are an American online business that provides quality products to the consumer at discounted prices. You can save up to 85% on your purchases.We believe that when you save money on the purchase of quality items, you win! Down-home, personal and attentive customer service is always our goal.

Read more about us and our customer Satisfaction Guarantee Policy here! Read more about the owner of Savewins and our website here.

4. How long does the free shipping take?


Our free worldwide shipping service will have your order to you no later than 2-3 weeks. Most products will arrive in 4-8 days. Our main shipping carriers are United States Postal Service, DHL and UPS. Please provide a complete shipping address. We do not deliver to Post Office Boxes.

For questions or help with your order, please call us at: 800-571-4117, or email us at

5. Can I speak with a customer service representative to order or ask questions?


Yes, you can call us toll-free to place your order over the phone or for customer support at: 800-571-4117.
Hours are: 8 am – 9 pm, Eastern Standard Time, Monday – Sunday.

If you need to call outside of those hours, please leave a message and your call will be returned according to your instructions.

You can e-mail us a message here: Contact Us.